Allgreen Pads Terms and Conditions

Last Updated: July 16th, 2024

Welcome to Allgreen Pads, a brand under Allgreen Ivy Limited. These Terms and Conditions ("Terms") govern your use of our website, products, and services. By accessing or using our website or purchasing our products, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our website or purchase our products.

1. General Terms
2. Product Information and Accuracy
3. Orders and Payments
4. Shipping and Delivery
5. Returns and Refunds
6. Intellectual Property
7. Privacy Policy
8. Limitation of Liability
9. Indemnification
10. Governing Law
11. Changes to Terms
12. Contact Information

1. General Terms

These Terms apply to all users of the Allgreen Pads website, including but not limited to visitors, customers, and merchants. By accessing our website and purchasing our products, you represent and warrant that you are at least 18 years old or have obtained parental or guardian consent to use our services.

2. Product Information and Accuracy

We strive to provide accurate and up-to-date information regarding our products and services. However, we do not warrant that product descriptions, pricing, or other content on our website is accurate, complete, reliable, current, or error-free. We reserve the right to correct any errors, inaccuracies, or omissions and to change or update information at any time without prior notice.

3. Orders and Payments

By placing an order through our website, you agree to provide current, complete, and accurate purchase and account information. We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household, or per order. Prices for our products are subject to change without notice. We shall not be liable to you or any third party for any modification, price change, or discontinuance of a product.

4. Shipping and Delivery

We will make every effort to ensure that your products are delivered within the estimated delivery times; however, we are not responsible for delays caused by third-party shipping carriers or other factors beyond our control. Any shipping or handling fees are non-refundable.

5. Returns and Refunds

If you are not satisfied with your purchase, you may return the product within 30 days of receipt for a refund or exchange. To be eligible for a return, the product must be unused and in the same condition that you received it. To initiate a return, please contact our customer service team with your order details. Refunds will be processed within a reasonable time after we receive the returned product.

6. Intellectual Property

All content on the Allgreen Pads website, including but not limited to text, graphics, logos, images, and software, is the property of Allgreen Ivy Limited and is protected by applicable intellectual property laws. You may not use, reproduce, distribute, modify, or create derivative works of any content from our website without our prior written consent.

7. Privacy Policy

Your use of our website and services is also governed by our Privacy Policy, which is incorporated into these Terms by reference. Please review our Privacy Policy to understand our practices regarding your personal information.

8. Limitation of Liability

To the fullest extent permitted by applicable law, Allgreen Ivy Limited shall not be liable for any direct, indirect, incidental, special, or consequential damages resulting from your use or inability to use our website or products. In no event shall our total liability to you for all damages exceed the amount you paid for the product that gave rise to the liability.

9. Indemnification

You agree to indemnify, defend, and hold harmless Allgreen Ivy Limited and its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses, including reasonable attorneys' fees, arising out of or related to your use of our website or products or your violation of these Terms.

10. Governing Law

These Terms and any separate agreements whereby we provide you products or services shall be governed by and construed in accordance with the laws of Nigeria.

11. Changes to Terms

We reserve the right to update or modify these Terms at any time without prior notice. Your continued use of our website or purchase of our products following any changes constitutes your acceptance of the new Terms.

12. Contact Information

If you have any questions about these Terms, please contact us at team@allgreenivy.com or
+234 915 774 8730.

By using our website and purchasing our products, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. Thank you for choosing Allgreen Pads.

Allgreen Ivy Limited - FAQs

Frequently Asked Questions (FAQs)

1. What are Allgreen Pads made from?

Allgreen Pads are made from 100% biodegradable materials, including natural fibers and plant-based components. They are free from harmful chemicals and synthetic materials, ensuring both safety and sustainability.

2. How are Allgreen Pads better for the environment compared to conventional sanitary pads?

Unlike conventional sanitary pads that contain plastic and non-biodegradable materials, Allgreen Pads are fully compostable and break down naturally. This significantly reduces waste and environmental impact, contributing to a cleaner planet.

3. Are Allgreen Pads safe for sensitive skin?

Yes, Allgreen Pads are designed to be gentle on the skin. They are free from fragrances, dyes, and harmful chemicals, making them safe for sensitive skin and reducing the risk of irritation and allergies.

4. Where can I buy Allgreen Pads?

Allgreen Pads are available for purchase on our official website, as well as through various online retailers and select local stores. You can also find them at health and eco-friendly shops.

5. What sizes do Allgreen Pads come in?

Allgreen Pads come in three sizes to cater to different flow levels and preferences: Regular Flow, Heavy Flow, and Extra Large. Each size is designed to provide optimal comfort and protection.

6. How should I dispose of Allgreen Pads?

Allgreen Pads can be disposed of in compost bins or regular trash, as they are fully biodegradable. For best environmental practices, we recommend composting them where possible.

7. How long do Allgreen Pads take to decompose?

Allgreen Pads typically take about 6 months to fully decompose under composting conditions. This is significantly faster than conventional pads, which can take hundreds of years to break down.

8. Are Allgreen Pads as absorbent as conventional sanitary pads?

Yes, Allgreen Pads are designed to offer the same level of absorbency and protection as conventional pads. Our innovative design ensures that you stay dry and comfortable throughout the day.

9. Can I order Allgreen Pads in bulk for my organization or business?

Absolutely! We offer bulk ordering options for businesses, NGOs, and other organizations. Please contact our sales team for more information on bulk pricing and delivery.

10. What makes Allgreen Pads different from other eco-friendly sanitary products?

Allgreen Pads stand out due to our commitment to using 100% biodegradable materials without compromising on comfort and performance. Our focus on affordability and accessibility ensures that more women can benefit from sustainable menstrual products.

11. How can I provide feedback on Allgreen Pads?

We value your feedback and would love to hear from you! You can share your thoughts and experiences by contacting us through our website or social media channels. Your feedback helps us improve our products and services.

12. Do you offer a subscription service for Allgreen Pads?

Yes, we offer a convenient subscription service that allows you to receive Allgreen Pads regularly at your doorstep. This ensures that you never run out of your preferred sanitary products. Visit our subscription page for more details.

13. Are Allgreen Pads approved by regulatory authorities?

Allgreen Pads are currently undergoing the approval process with the National Agency for Food and Drug Administration and Control (NAFDAC). We adhere to strict quality and safety standards to ensure the best products for our customers.

Our Office

Mon-Sat 10:00 a.m.- 6:30 p.m.
(Office remains closed on Sundays and every Saturday).
You can Whatsapp us at
+2349157748730 at any time. Kindly expect a response within 2-3 business days.
Lagos, Nigeria